Questions About My Opt+ Card
We hope you're enjoying the benefits of your opt+® card! Do you have questions specifically related to your account? We have answers! If you can't find the answers to your questions, feel free to contact our customer support team!
How do I add money to my opt+ card?
You can add money to your card a number of ways. Choose from any of these options to load money to your opt+ card:
Visit any Visa® ReadyLink location
Have your paycheck directly deposited to your opt+ card
How much does it cost to load money to my opt+ card?
That depends on where you load your funds. Opt+ is proud to offer multiple options to load money at no charge!
Loading at Speedy Cash or Rapid Cash is FREE
Loading at a Visa® ReadyLink location will cost a fee
Directly depositing your paycheck to your card requires you to have the Direct Deposit card ($5.95 monthly fee)
What happens if I return something I purchased with my opt+ card?
When you return something purchased with your opt+ card, the merchant will credit the amount of the return back to your account. Because returns are handled via the merchant's bank, credits may take 2-3 business days to appear in your account.
How do I close my opt+ account?
To close your account, contact customer service at 1-866-331-3063. You can transfer your remaining balance to another opt+ account, or a paper check can be mailed to you with your remaining balance. You also have the option to withdraw your remaining funds at any ATM (fees will apply if funds are withdrawn at an ATM that is not located at a Speedy Cash or Rapid Cash store).
Online Account Management Questions
Do you have questions about managing your opt+ account online? Keep reading to get the answers you need!
How do I check my current opt+ balance?
Does it cost to check my balance?
Can I get alerts to help track my balance?
How do I set up email and text alerts?
How do I change my PIN?